Order By Midnight on Wednesday for Guaranteed Friday Delivery

...and Midnight on Thursday for Guaranteed Saturday (London only) Delivery

FAQs

What is the minimum order for a delivery?

The minimum order value has to be £20.00 and this can be either a set box or made up of individual vegetables.

What day can I expect my delivery to arrive?

Deliveries are made on Fridays (UK Wide) and Saturdays (London only). Any orders received by midday Thursday can be expected to be delivered on the Friday or Saturday (if you live in London)

All orders will be delivered between on Fridays on Saturdays with the exception of holidays where alternative arrangements will be made.

Customers will receive notification of a hour slot by the morning on the day of delivery and this can be changed by following the directions received.

Will I always get the same items in my box?

There will be variations on contents of the boxes based on season, freshness and availability.

How do I add extra items to my next subscription delivery?

For subscription customers only, simply log into your account and amend your order for the week you want extra items delivered by ensuring you tick the box ‘add to my existing subscription’. Please make this change before your renewal payment is made

How do I change my subscription order?

Simply log into your account and switch your current selection and remember to save your changes. You can also contact us at [email protected] to make changes.

Where do you currently deliver to?

We deliver across the United Kingdom.

Why do I see a £0.00 amount under my first recurring order?

Subscription order payments are debited every Thursday or Friday. Your initial payment will show as a £0.00 amount up until the first Thursday after your order has been placed.

Can I switch my vegetable box for my upcoming subscription order?

Yes, you can switch between boxes. Just let us know before your renewal payment is due by email or by using our contact us form.

Please send an email to [email protected] and provide the subscription number of the subscription you would like to change. This can be found in your account section on the website.

What is your delivery charge?

There is a charge of £3.99 for most orders with the exception of some locations in Scotland.

Orders over £45 will receive free delivery to most locations except for some locations in Scotland.

What is your Christmas 2021 delivery Schedule?

This is to be confirmed

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