FAQs

What is the minimum order for a delivery?

The minimum order value has to be £20.00 and this can be either a set box or made up of individual vegetables.

What day can I expect my delivery to arrive?

Deliveries will be made on Friday or Saturday for orders received by midnight on Thursday of this week.

Will I always get the same items in my box?

There will be variations on contents of the boxes based on season, freshness and availability.

How do I add extra items to my next subscription delivery?

Simply log into your account and amend your order for the week you want extra items delivered by ensuring you tick the box ‘add to my next delivery’. Please make sure changes are finalised by midnight on the Thursday of the week your delivery is being made.

How do I change my subscription order?

Simply log into your account and switch your current selection and remember to save your changes.

Where do you currently deliver to?

We currently deliver to Greater London its surrounding counties. Please get in touch to confirm if we deliver to your area.

Why do I see a £0.00 amount under my first recurring order?

Subscription order payments are debited every Thursday. Your initial payment will show as a £0.00 amount up until the first Thursday after your order has been placed.

Can I switch my vegetable box for my upcoming subscription order?

Yes, you can switch between boxes. Just let us know by the Thursday of the week your delivery is due by email or by using our contact us form.

Please send an email to [email protected] and provide the subscription number of the subscription you would like to change. This can be found in your account section on the website.

What is your Christmas delivery Schedule?

Our last delivery before Christmas will be on Wednesday 23rd December. Any deliveries due on Saturday 26th December will be delivered on Saturday 2nd January 2021.